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Team Bios
Meet the PHG Support Team Below!!
| Enoch Seward |
Director of Operations |
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“I have been with PHG Technologies since 2002, and as Director of Operations, it is my responsibility and privilege to manage the Support and Implementation departments. Despite our continued growth, one thing has not changed – our commitment to provide exceptional customer service. We understand that our success depends on your success. Over the years, we have been presented with many complex challenges, but in each case, PHG Technologies has been able to provide a solution to meet or exceed our customer’s expectations.” |
| Paul Coleman |
Implementation Manager |
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"I have been with PHG Technologies since 2004 and specialize in the Implementation and Support of our EasyID Software. I always work to provide the best service and products possible to our clients!" |
| Jon Grabbe |
Implementation Specialist |
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“I joined the PHG Technologies support team in 2005. As a member of this team I am primarily responsible for implementing EasyID Modules. I also assist with support issues and other special projects. I guess you could say that I am responsible for making sure that our products remain Easy as PHG!" |
| Butch Hamilton |
Military Implementation Specialist |
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"With over 22 years in the Army (Medical field) and over 20 years experience in IT (technical and customer support areas), I bring a wide range of experience to PHG Technologies. I am primarily responsible for our Military customers (Implementations, Support, B2B VPN Connections, GSA Contracts, and other projects). Coming from a Military Medical background, I am a dedicated advocate of “Positive Patient Identification” and I will always recommend the most complete products and services to meet those needs. Having been with PHG Technologies since early 2007,I have seen the standards of our products and the customer support expectations being set higher by all the PHG family. I look forward to providing the very best in “Positive Patient Identification” products to all of our Department of Defense and Civilian Medical Facilities." |
| Clint Powers |
Support Specialist/Project Manager |
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“I have been with PHG Technologies for almost two years. I have 15 years experience in both the areas of technical support and customer service. My responsibilities include the following: Technical Support, After Hours support, Implementation and Project Management.” |
| Gary Bray |
Support Specialist |
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"Phg Technologies is a great place to work. I have met many new clients in my job supporting EasyID and TAMS software applications. Before coming to PHG I served as client support in small and large healthcare based facilities, so I can easily relate with the daily lives of many of my customers. I look forward to serving you!" |
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What Our Customers Are Saying
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"If I scoured Webster's I'm not sure I could find enough good things to say about your support team. They are incredibly knowledgeable, extremely polite and genuinely concerned with our satisfaction. They've been a complete pleasure to work with and I am grateful."
-Systems Analyst
3-Hospital IDN
"Thank you, it has been a pleasure working with you...Your professional know-how and follow-through, communication skills, and willingness to pitch in where and when needed, are much appreciated. Your presence here facilitated and enriched the go-live."
-Project Leader
216-Bed Hospital
"EasyID was the smoothest implementation I have been involved with during my career. The ongoing support has been outstanding."
-Director of Information Services
160-Bed Hospital
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